Targeted at All members
Duration 2 days residential
What you and your Union can gain from the course:
• How to be more assertive in your workplace and at home • Knowing the difference between assertiveness and aggressive behaviour • Acknowledge and being honest with yourself • How to be clear specific and direct in what you say • Keeping calm and sticking to the point
Key areas for you as a Member:
• Know how to communicate better • Understand other peoples body language and adopting appropriate body language to back up your assertion • Respecting the rights of others • Saying no and sticking to it
Any other relevant details
Applicants can be assured of confidentiality of any issues raised on this course
Tutor: Ian Manborde, Ruskin College, Barnsley
Dates Saturday 13th & Sunday 14th October 2007
Location TBC
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